Workshop Refund & Transfer Policy

At Two Green Men, our workshops are carefully planned, prepared, and stocked in advance to ensure every participant has a high-quality, hands-on experience. For this reason, we ask that you please read and understand our workshop refund and transfer policy before booking.

This policy applies to workshops only and does not affect retail product purchases, which are covered under a separate policy.

Workshop Bookings

All workshop purchases are non-refundable.
Once a workshop has been booked, payment cannot be refunded to the original payment method.

Transfers & Store Credit

More than 48 hours’ notice

If you are unable to attend a workshop and notify us more than 48 hours prior to the scheduled start time, you may choose one of the following:

Transfer your booking to another available workshop date, or
Receive the full value of your booking as store credit

Store credit can be used for future workshops or in-store purchases.

Late Cancellations

Less than 48 hours’ notice

If you cancel or request to reschedule within 48 hours of the workshop start time:

You will receive 50% of your order value as store credit
Store credit may be used for future workshops or in-store purchases

Very Late Cancellations

Less than 24 hours’ notice

Cancellations or re-bookings within 24 hours of the workshop start time are not permitted.

Due to preparation, staffing, and materials already being allocated, no refunds, transfers, or store credit can be issued during this period.

Transferring Your Ticket to Someone Else

If you can no longer attend, you are welcome to give your ticket to someone else so they can attend and enjoy the workshop.

There is no penalty for transferring your ticket
The attending guest simply needs to provide the name the booking was made under

Workshop Changes or Cancellations by Two Green Men

In the unlikely event that Two Green Men needs to cancel or reschedule a workshop, all ticket holders will be offered either:

A transfer to a new workshop date, or
Full store credit for the value of their booking